ShieldForce Blog

EDR Solutions for Home Health Care Agencies

Written by Azeezat Lawal | Nov 20, 2025 3:58:52 PM

Protecting Mobile Care Teams and Patient Data

Home health care agencies are becoming prime targets for cyberattacks, and the reason is simple: they handle sensitive patient information but lack advanced cybersecurity protection. Home health care agencies are becoming increasingly digital, relying on mobile devices, cloud applications, and remote access to deliver smooth and efficient care. While this modern approach improves productivity and enhances patient outcomes, it also exposes agencies to serious cybersecurity risks. Every caregiver working outside the office, accessing Protected Health Information (PHI) on the move, or connecting to a patient’s home network creates a potential entry point for cyberattacks.

Cybercriminals know that home health workers often operate in uncontrolled environments. They also know that PHI is one of the most valuable types of data on the black market and they are actively targeting agencies that lack strong endpoint security. This is why modern Home Health Care Agencies need robust Endpoint Detection and Response (EDR) to protect their workforce, patients, and operations.

 

Why Home Health Care Agencies Are High Risk Targets

Unlike hospitals and clinics, home health care teams work in highly unpredictable and mobile environments. This increases exposure to threats in several ways:

  1. Caregivers often use personal or company issued phones to coordinate care, check schedules, and access patient records. If these devices lack advanced security controls, encryption, or compliance features, they can easily become compromised. Remote access to schedules and patient data introduces further risks, as attackers can intercept traffic or steal credentials to infiltrate agency systems.
  2. PHI being handled on the go between visits, inside vehicles, or in public spaces, creates even more opportunity for data leakage or unauthorized access. Digital communication tools, such as messaging apps and email, can expose sensitive data if they are not properly secured. Perhaps the greatest challenge of all is the need for caregivers to connect to patients' home WiFi networks. These networks are often unprotected, outdated, or shared with multiple household devices, making them a prime avenue for cyber intrusion.

All of these vulnerabilities create a perfect storm for ransomware attacks, data breaches, service interruptions, and compliance failures.

How ShieldForce EDR Protects Caregivers Wherever They Are

ShieldForce offers an advanced EDR solution designed specifically to address the security challenges faced by home health agencies. With ShieldForce, every device, whether a phone, tablet, or laptop, becomes a secure endpoint monitored in real time for suspicious activity.

Our EDR solution provides:

  1. Real time threat detection and automatic response: Instantly identify malware, ransomware, unauthorized access attempts, and exploit behavior on any caregiver device.
  2. Secure remote access: Ensure that workers can safely access schedules, patient data, and agency systems from any location without exposing PHI.
  3. Data encryption and compliance support: Safeguard PHI and maintain HIPAA compliance across all digital workflows, even outside the office.
  4. Device control and application security: Prevent staff from installing harmful apps or connecting unauthorized devices that could compromise agency operations.

With ShieldForce, agencies can secure their entire mobile workforce from a single, easy to use platform dramatically reducing cyber risk and strengthening patient trust.

Why EDR Is No Longer Optional

Cyber threats targeting home health care agencies are increasing rapidly, especially ransomware attacks and PHI breaches. Agencies without strong endpoint protection face devastating consequences, including:

  • Loss of patient data
  • Service disruption
  • Reputational damage
  • Financial loss

Investing in a strong EDR solution is now essential for maintaining compliance, protecting caregivers, and ensuring uninterrupted patient care.

Conclusion

Home health care agencies cannot afford weak cybersecurity. Your caregivers rely on mobile devices every day, and your patients trust you with their most sensitive information. ShieldForce helps you protect both.

Book a free demo session with ShieldForce today and see how our advanced EDR solution can safeguard your agency, your workforce, and your patient data—no matter where care happens.